Warranty & Repairs


At Tinneys Toy we pride ourselves on customer after sales care.  We have an in-house repairs centre to carry out any repairs for products iduring or after the warranty period.

All our products will be covered by manufactures warranty.  This warranty will vary from different manufactures so please enquire about the warrranty on your product by emailing our sales team admin@TinneysToys.com.

During the warranty period we will carry out warranty repairs free of charge.  This is a return to store warranty. 

Items such as models, die cast toys etc must be examined carefully at time of delivery.  Any damages or breakages to these must be reported to us within 5 days of receipt of goods,  Due to the delicate nature of these high detailed items claims for breakages after this period cannot be accepted.  

Some of the main brands we sell are covered as follows

Peg Perego - 12 months from date of purchase

This excludes the battery  and chargers which are cover for 90 days, It also excludes normal wear and tear and wearing parts such as wheels.  

You may purchase an extended warranty for your Peg Perego battery at the time of purchasing your toy.  This warranty will provide you with the peace of mind that if your battery fails within 12 months of your purchase we will replace  the battery cell free of charge.  The battery must be returned to our store in Letterkenny at the customers expense for testing. 

Razor - 90 days from date of purchase

Rolly - 12 months

Siku Remote Control - 12 months

Dino Go Carts - 12 Months

 

Â